1. Overview
Anderson-Kelly Associates, Inc. (“Anderson-Kelly,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information obtained through our website, communications, and SMS/text messaging services.
By using our website or providing your information to us, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following information:
- Contact Information: Name, email address, phone number
- Business Information: Company name, job title, and related details
- Communication Data: Emails, phone calls, and SMS/text message interactions
- Technical Information: IP address, browser type, and basic website analytics
We do not collect sensitive personal information (such as Social Security numbers or payment card data) via SMS.
3. How We Use Your Information
We use personal information solely for legitimate business purposes, including:
- Responding to inquiries and service requests
- Providing IT services and customer support
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Sending transactional and informational SMS messages, including:
- Appointment confirmations
- Service notifications
- Support updates
- Improving our services and website
- Complying with legal or regulatory requirements
4. SMS Messaging & Consent
If you provide your mobile phone number, you may receive SMS/text messages from Anderson-Kelly Associates, Inc.
Message frequency varies. Message and data rates may apply.
SMS consent is not shared with third parties or affiliates.
You may opt out of SMS messaging at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.
SMS messages are sent only to individuals who have explicitly opted in through written, verbal, or electronic consent.
5. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only in limited circumstances:
- With service providers (such as RingCentral) strictly for communication delivery
- When required by law or legal process
- To protect the security and integrity of our systems and services
All vendors are required to protect personal data and use it only for authorized purposes.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access or disclosure.
No method of electronic transmission is completely secure; however, we take appropriate measures to reduce risk.
7. Data Retention
We retain personal information only as long as necessary to fulfill operational, legal, or regulatory obligations.
8. Your Rights and Choices
You may:
- Request access to your personal information
- Request correction or deletion of your information
- Opt out of SMS communications at any time by replying STOP
To exercise these rights, contact us using the information below.
9. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
11. Contact Information
Anderson-Kelly Associates, Inc.
Email: admin@andersonkely.com
Phone: +1 (973) 446-2600
Website: https://www.andersonkelly.com